"I felt complete confidence; that I was in great hands. I was impressed by how efficiently the whole process was handled right from the first clinic appointment for the first eye to the last appointment for the second eye; and I was amazed that Mr Horgan game time to phoning to check the following day!"

"The readiness of all involved to answer any questions and the ability to speak to Lorraine when I wanted to alter an appointment or indeed arrange one; and the hand holding during the procedure."

"The vast improvement in my vision! The speed that I got an initial consultation. Pre-surgery and post operative access to Mr Horgan to answer questions an ally concerns. I also appreciated the support and access to Anne Rumbleow, who was progessional and kinf throughout. Thanks you."

"I thought every aspect of the treatment was excellent .. very professional. The whole treatment carried out by various members of Mr Horgan's team was to a very high, professional standard. Could not be faulted."

"Friendly, professional, understanding, reassuring, highly competent. Very highly recommended."

"Mr Horgan gives you his undivided attention and you can ask him anything."

"I was treated as an individual with warmth and respect. The prospect of eye surgery was daunting but I had total trust in Mr Horgan and his team from the initial consultation"

"Friendly greeting and reassurance. I was pleased by the way I was looked after by staff, throughout consultations and procedure."

"I felt I was fully informed at all stages; any questions I raised were dealt with. A very professional and competent practice."

"The whole of his team, including his practice nurse, Anne and PA, Lorraine were always courteous, approachable and sympathetic. They all go above and beyond their actual job, a fantastic team. I always felt safe and would not hesitate to recommend anyone to Simon Horgan and his team. I would also like to praise the staff at the New Victoria hospital and the efficiency of them all."

"Lorraine Williams helped enormously in dealing with AXA/PPP and any of the questions that I had, at all times with the utmost good cheer and courtesy."

"I felt that everyone cared about me and totally wanted my treatment to be successful. My whole experience with Mr Horgan and his team was delightful and the end result was very successful."

"From the moment I arrived at Simon Horgan’s practice for my consultations and procedures, I was treated very well by everyone. Now, thanks to Simon Horgan’s practice I can see much more clearly. "

"It would be remiss of me to part company without expressing my grateful thanks to your entire team and, in particular, the highly talented and skilled Simon Horgan, for all you have done for me. The procedure is daunting but it all seemed to happen effortlessly, which is a testament to the efficiency of all involved."

"The results have exceeded my expectations and the outcome has been as good as, if not better, than I had anticipated from my consultations with Simon Horgan. The whole of his team, Anne Rumbelow and Lorraine Williams especially was pleasant and reassuring at all times."

"From start to finish it was a fearless experience and the way that the medical staff dealt with it removed the fear of undergoing procedure."

"There was much reassurance given by Mr Horgan and his team. I felt very comfortable in their care."

"Everyone on the team was professional, empathetic, available, skilful and always friendly."

"I liked Mr Horgan’s courtesy, good humour, kindness and readiness at all times. He performed the operations with skill and delicacy."

News in brief

FOR EMERGENCY EYE PROBLEMS, local emergency eye units are found at: Kingston REU (weekdays until 4pm), Moorfields, The Western Eye Hospital

Contact Us

Eye Health Care (office only)

Carlton House
19 West Street
KT18 7RL
Tel: 020 7060 9911
Fax: 01372 723989
Email: lorraine@eyehealthcare.co.uk

Appointments and treatments are offered at:

The New Victoria Hospital

184 Coombe Lane West
Kingston upon Thames
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The London Eye Diagnostic Centre

25 Harley Street
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HCA Healthcare Diagnostics

171 Clarence Avenue
New Malden
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